Great customer service
Friendly staffs!!!! Provide details quickly when you ask for a vehicle! Quick service as well!I would like to give Tari Steward outstanding service... I have lots of options to visit different locations but because of him, he sent me good offers When I asked for the difference of years from each vehicle from, he replied back right way!!! That’s the reason why I chose to buy QX50 from FIFE!!Again, thank you Tari and Staffs of INFINITI at Tacoma at FIFE for making my day!
Thank you Tari Steward for your help today!
I recently traded my leased Q50 in for a Tesla that happened to be on the lot. While I loved my Q50 I was spending most of my time in traffic and never got to really enjoy it. Having moved further from my office I was looking for options to end my lease early and get into a vehicle that was a little more in line with my daily driving needs. The folks at INFINITI of Tacoma worked with me to find a compromise that allowed me to get out of the lease early without losing a ton of money, something not always easy to do and helped me get great financing on the Tesla. They were professional and courteous throughout the entire process.In particular the General Manager, product consultants and finance all worked with me not just in the sell itself but in completing the transaction. Between our busy schedules, daycare logistics, and just keeping two kids alive the odds of my wife and I ever being in the same place at the same time for any length of time is near zero. Everyone came together to provide flexible arrangements that allowed is to make separate trips in to finalize people and had everything ready to rock and roll minimizing the time my wife had to so spend to get things wrapped up. Pricing can vary and different dealerships may find themselves in different situations so I'll never really refer to or discuss pricing in this kind of review, instead I prefer to focus on the communication, service, and flexibility and while I can't promise everyone will be able to walk out with a car, I feel confident in saying even if you end up with no deal you will still receive excellent service from friendly associates who will treat you with dignity and a high level of respect for your time and personal needs.
Tari and the rest of the folks at this dealership were very easy to work with. I was able to hammer out the details of my trade in and purchase of my new beautiful Q60 over phone and email, put a small deposit to hold the car 'til I could drive up there (from Portland), and in one afternoon took care of everything! I am excited about the trade in share program and applaud Mark for this great idea. I recommend this place to anyone looking for a pleasant car buying experience. I didn't know those words could ever be used in the same sentence. 🙂
Infinity of Tacoma is my favorite car dealership. I have had many experiences, over my lifetime, buying and servicing cars. Infinity of Tacoma has been the most professional, honest, personal care I’ve ever had. Forest in service doesn’t sell me service I don’t need and always gets me in and out faster than he tells me he will. He’s always welcoming and always remembers my name.
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